Privacy Policy
This policy explains how Amma Chethi Ruchulu (“we”, “us”) collects and uses information when you visit this website or order food via WhatsApp or related channels.
Who we are
We operate a local home-cooked food ordering service in Guntur, Andhra Pradesh. Contact: order.ammachethiruchulu@gmail.com or WhatsApp +91 88861 28995.
Information we collect
- Name, phone number, and delivery address you share when ordering
- Order details (dishes, quantities, meal slot, payment confirmation)
- Messages you send us on WhatsApp for support or feedback
- Basic technical data if you browse this site (e.g. browser type), depending on hosting logs
How we use information
- To confirm, prepare, pack, and deliver your orders
- To communicate cutoffs, menus, and delivery status
- To process payments through our payment partners
- To improve service quality and handle complaints
- To comply with food safety and legal requirements where applicable
Sharing
We share only what is needed with cooks (order quantities), delivery partners (address and contact for drop-off), and payment providers (to collect payment). We do not sell your personal data.
Orders and support may run on WhatsApp. Messages are also subject to WhatsApp’s Privacy Policy. Prefer our official business number listed on this site.
Retention
We keep order and contact records as long as needed for delivery, accounting, food-safety traceability, and legal obligations, then delete or anonymise them when no longer required.
Your choices
You may ask to correct your details, request deletion where allowed, or opt out of optional menu broadcasts. Contact us at order.ammachethiruchulu@gmail.com.
Updates
We may update this page from time to time. The “Last updated” date at the top will change when we do.